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IP Telephony and VoIP services

Bytel offers the latest in VoIP technology (Voice over Internet Protocol), combining voice and data information delivery that is suited to flexible, "home working" systems, and which can be offered as a single solution or as part of a complete, converged telephony package.


VoIP systems offer a truly flexible and comprehensive solution for all businesses, covering telephony devices such as blackberrys and soft phones. The full range of communications solutions is available, from a simple telephone call to wireless connectivity and data transfer, video conferencing and call recording.


IP telephony and VoIP (Voice over IP) are becoming increasingly popular, from individual customers to large corporations. Internet Protocol (IP) is increasingly viewed as more than just a way to transport data, but also as a tool that simplifies and streamlines a wide range of business applications. Telephony is the most obvious example. VoIP -- or voice over IP -- is also the foundation for more advanced unified communications applications that can have an increasingly transformative effect on the way you do business.


What is VoIP?

 

Although VoIP has become a common phrase within the communications and IT sector, many customers are still unaware of exactly what the term stands for and, more importantly, how it can help their business.


VoIP refers to a way to carry phone calls over an IP data network, whether on the Internet or over a private internal network. The major attraction of VoIP is it is a means to reduce costs as telephone calls travel over the data network rather than the phone company's network.


IP telephony encompasses the full suite of VoIP enabled services including the interconnection of phones for communications; related services such as billing and dialling plans; and basic features such as conferencing, transfer, forward, and hold. These services might previously have been provided by a PBX.


IP communications includes business applications that enhance communications to enable features such as unified messaging, integrated contact centres, and rich-media conferencing with voice, data, and video.


For businesses with high level security needs, IP telephony across a private network allows them to better handle security and service quality. Using their own networks, companies can exercise greater control in ensuring that voice quality is as good as, if not superior to, the services provided by their traditional phone systems.


Bytel can offer VoIP services over our network, combining voice and data information delivery that is suited to flexible, "home working" systems.


VoIP systems offer a truly flexible and comprehensive solution for all businesses, covering telephony devices such as blackberrys and soft phones. The full range of communications solutions is available, from a simple telephone call to wireless connectivity and data transfer, video conferencing and call recording.